Support

How can we help?

Chirpy is a shared organizer for a family or a group of roommates. Most questions have a short answer below. If yours does not, write to us at the bottom of this page and a person will read it.

Your account

How do I sign in? Chirpy uses Sign in with Apple or Google, so there is no password to remember. Use the same one you used the first time. Signing in with a different one makes a new, empty account.

I can't sign in. Check that you are using the same Apple or Google account as before, then try again. If it still fails, tell us below which one you use and what you see.

Your household

How do I add my family or roommates? In the app, open Settings, then Household, and share the invite link. Everyone signs in on their own phone and sees the same calendar, lists, spending and documents.

Who can see what? Anything in a shared area is visible to everyone in the household. Only the household's owner can invite or remove people.

Deleting your account

You can delete your account yourself, any time, from inside the app: tap the gear (top right), then Security, then “Delete account”, type DELETE and confirm. On the website it is Settings, then Security. Your account is deleted right away. If you are the only person in your household, the household and everything in it is deleted too; if there are others, the shared items stay with them.

Want a copy first? Settings, then “Your data”, lets you export everything.

Privacy

• We do not show ads, and there are no advertising or tracking tools in the Chirpy app. Our public website uses Google Analytics, and only sets Google's cookies if you press Accept in its cookie banner.
• We never sell your data, and we never use your content to train AI models.
• When you ask Chirpy AI something, only what that question needs is sent to Anthropic, which makes the AI model, and only to answer you.
• Notifications are optional, and you can turn each kind off in Settings.

The full details are in our Privacy Policy and Terms of Service.

Write to us

Tell us what is going on and how to reach you. We read every message and reply by email as soon as we can. Or email support@ourchirpy.com.